Strategy has been the thread running through my career as a scholar and teacher. My home discipline is management, and most of my research has dealt with competitive dynamics, organizational identity, and entrepreneurship. But I have always been drawn to strategy in contexts beyond business. As early as 1991, John Kimberly and I published a… Continue reading The strength of weakness
Category: General management
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A Copernican Revolution in Organizational Design: When AI Agents are the Workers and Humans the Augmenters
For over a century, management theory has rested on an unquestioned assumption: organizations are designed for human workers, and technology is introduced to augment their productivity. Frederick Taylor timed human motions. Henry Ford arranged humans along assembly lines. Even the digital revolution followed the same logic—ERP systems, AI copilots, and automation tools were built around… Continue reading A Copernican Revolution in Organizational Design: When AI Agents are the Workers and Humans the Augmenters
Your AI Agent Doesn’t Need More Intelligence. It Needs the Right Level of Autonomy.
Most organizations deploying AI agents are asking the wrong question. They ask: How capable is this agent? They should ask: How much autonomy should we give it? McKinsey reports that 62% of organizations are experimenting with agentic AI. Yet only 6% fully trust AI agents to run core business processes. That gap isn’t a technology problem. It’s an… Continue reading Your AI Agent Doesn’t Need More Intelligence. It Needs the Right Level of Autonomy.